Human and Organizational Performance (HOP) has transformed safety language, but many organizations struggle to embed its principles where risk decisions actually occur—at the frontline. This seminar is designed for safety professionals and operational leaders who want to move beyond theory and make HOP operational.
We will explore why HOP initiatives often stall, how leadership behaviors influence real-world outcomes, and what frontline teams need to shift risk normalization. Through practical case work and structured diagnostics, participants will learn how to translate HOP principles into measurable behaviors, strengthen learning conversations, and avoid reverting to blame or compliance-only responses.
Attendees will leave with a practical roadmap, diagnostic tools, and field-tested strategies to embed HOP into daily operations—where it truly matters.
Key Learning Objectives
- Diagnose HOP maturity at the operational level
- Translate HOP principles into observable behaviors and a system
- Strengthen supervisory impact on risk decisions
- Apply the (new) advanced incident analysis tool, HOPanalyzer
- Measure progress with new, advanced ‘latent risk metrics’
